Frequently Asked Questions
Everything you need to know about ESR products and services.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental US. International shipping times vary by location, typically ranging from 7-15 business days.
What is the ESR warranty policy?
We offer a 12-month warranty on all our electronic accessories. If you experience any manufacturing defects, we will provide a replacement or full refund.
Are your screen protectors and cases compatible with MagSafe?
Yes, many of our latest cases are specifically designed with HaloLock technology to be 100% compatible with MagSafe chargers and accessories.
What is your return policy for opened products?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging within 30 days for a full refund.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer discounts for bulk or corporate orders?
Yes, we provide special pricing for bulk purchases and corporate gifting. Please contact our support team with your requirements for a custom quote.