Returns & Exchanges

At ESR, we stand by the quality of our tech accessories and offer a hassle-free 30-day return policy for all products in their original condition. Whether you need a different model or a full refund, our streamlined process ensures your electronics are protected and your satisfaction is guaranteed.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your ESR products in their original packaging, ensuring all cables, manuals, and protective films are included to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or ship your replacement item within 3 to 5 business days.